Policies & Shipping Info
Welcome! Thanks for your interest in Lost & Forged original silver creations. Please ask if you have any questions whatsoever. Here are policies for online purchases from Lost & Forged
RESIZINGLost & Forged offers resizing for rings and other jewelry purchased online, for no extra charge. The customer is responsible for shipping costs.
45 DAY RETURN POLICY
Lost & Forged offers a 45-day ‘No Questions Asked’ return policy. If you’re not satisfied for any reason, return your Lost & Forged creation in good condition within 45 days of receiving it for a full refund of the purchase price. Lost & Forged does not refund shipping costs, though.
ORDER FULFILLMENT
Lost & Forged crafts most pieces made-to-order. I create your items once after receiving your payment. Please note that each product description describes how long it will take to fill the order. Different items require different amounts of time, depending on the materials and techniques involved.
PAYMENTS ACCEPTED
Lost & Forged accepts Paypal and most major credit cards. See the website footer, below, for an up-to-date list of accepted payment types.
GIFT PACKAGING
I ship every item in attractive gift packaging. I want to offer you, the customer, a convenient way to give a unique, lovingly crafted present, without the need for you to worry about packaging and giftwrap.
INTERNATIONAL ORDERS
I'm happy to ship to any country from my workshop in Silver Spring, Maryland, USA. Please note, however, that the customer is responsible for paying any and all import fees, tariffs, customs fees, etc. I can't predict or calculate import taxes/tariffs and customs fees for any country.
SHIPPING
Standard Shipping: USPS First Class
• Standard free shipping to all USA shipping addresses
• International: $14 per order
Upgraded Shipping: Priority & Express, via US Postal Service
(upgrade costs are added to the price of standard shipping.)
• US Priority - $10
• Intl. Priority - $25
• US Priority Express - $30
• Intl. Priority Express - $55